Effective Date: 01/01/2025
Climate Control Services, Inc.
1740 Corporate Drive, Boynton Beach, FL, 33426
Website: my-ccs.com
Climate Control Services, Inc. (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website (www.my-ccs.com) or interact with us online. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect several types of information, including:
- Personal Information: Name, email address, phone number (including mobile number), and other details you provide when filling out forms, scheduling service requests, or signing up for communications.
- Automated Information: IP address, browser type, operating system, referral URLs, and other data collected via cookies and tracking technologies.
- SMS & Communication Consent: When you provide your mobile number, you agree to receive SMS messages from us regarding service updates, promotions, and other relevant communications. You may opt out at any time by following the instructions in the message.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our HVAC, Plumbing and Appliance Repair services
- To process service requests and communicate with you
- To send promotional offers, newsletters, and updates (if you opt-in)
- To comply with legal and regulatory obligations
- To improve website functionality and user experience through analytics
3. SMS Communications & Consent
By providing your mobile number, you consent to receive text messages from Climate Control Services, Inc. for service-related notifications, appointment reminders, promotional offers, and other relevant updates.
- Opting Out: You can opt out of SMS communications at any time by replying “STOP” to any message or contacting us directly.
- Message & Data Rates: Standard messaging and data rates may apply depending on your mobile carrier.
- Third-Party Providers: We may use third-party SMS services to facilitate communications, but we do not sell or share your phone number with unaffiliated third parties for marketing purposes.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic and usage patterns
- Improve website performance and functionality
- Customize content and advertisements
- Enhance security and fraud prevention You can manage cookie preferences through your browser settings.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information:
- With third-party service providers who assist in delivering our services
- To comply with legal obligations, such as responding to lawful requests from authorities
- In connection with a business transfer (e.g., merger, sale, or reorganization)
6. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
You have the right to:
- Request access, correction, or deletion of your personal data
- Opt out of marketing emails and SMS communications
- Adjust cookie settings through your browser
- Withdraw consent for certain data processing activities To exercise these rights, please contact us at [Insert Contact Email or Phone Number].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Climate Control Services, Inc.
1740 Corporate Drive, Boynton Beach, FL, 33426
Phone: 561-413-1799
Email: [email protected]
Website: www.my-ccs.com