SMS Terms & Conditions
Last updated: October 1, 2026
- Climate Control Services — (561) 680-4467
1. Program Description
If you agree to receive text messages from Climate Control Services, we may send you appointment confirmations, scheduling and arrival updates, service follow-ups and customer-care messages. If you also agree to receive marketing texts, we may send you promotional messages, such as offers, maintenance reminders and membership offers.
Service and customer-care messages include:
- Appointment booking confirmations
- Arrival window reminders
- Technician en-route notifications
- Reschedule and cancellation links
- After-hours request acknowledgments
- Service visit summaries and receipts
2. How to Opt In (Call to Action)
You may opt in to receive SMS messages through any of the following methods:
- Website booking form: When you schedule service on our website, you enter your mobile phone number and check an optional, unchecked SMS consent checkbox that reads: "I agree to receive SMS messages from Climate Control Services about my service request, including appointment updates and follow-up reminders. Message frequency varies, typically 1-10 messages per service request. Standard message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. Mobile information and SMS opt-in data will not be sold or shared with third parties or affiliates for marketing or promotional purposes." The booking form includes links to this SMS Terms & Conditions page and our SMS Privacy Policy.
- Keyword opt-in: Text START to any of our messaging numbers to subscribe.
- Verbal consent: When you call our customer care center and request service, you may provide verbal consent to receive SMS updates about your appointment. Our representatives will ask: "May we send you text message updates about your appointment, including confirmations and technician arrival notifications?" Your consent is recorded in our work order system.
You agree to receive review requests and other marketing text messages from Climate Control Services only by checking the separate, optional marketing consent box on our online booking form. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop all text messages from us. Reply HELP for help or call (561) 570-1164.
3. Message Frequency
Message frequency varies. You will not receive messages outside the context of an active service request unless you have separately opted in.
4. Message and Data Rates
Message and data rates may apply. Standard rates depend on your mobile carrier plan. We do not charge for SMS messages, but your carrier may charge standard messaging rates.
5. How to Opt Out
Reply STOP at any time to stop all text messages from us. You may also opt out by replying with any of the following keywords to any message you receive from us:
- STOP
- STOPALL, CANCEL, END, QUIT, UNSUBSCRIBE, OPTOUT, REVOKE
After opting out, you will receive a single confirmation message: "You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."
You may re-subscribe at any time by texting START.
6. Help
Reply HELP for help, or call 561-570-1164 or email customer.care@my-ccs.com. You can also reply INFO to any message. You will receive: "Reply STOP to unsubscribe. Msg&Data Rates May Apply."
You may also contact us directly:
- Email: customer.care@my-ccs.com
- Phone: (561) 680-4467
- Business phone: 561-570-1164
7. Supported Carriers
Our SMS program is supported on all major U.S. mobile carriers including AT&T, T-Mobile, Verizon, Sprint, and their subsidiaries. Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your privacy is important to us. We do not sell, rent, or share mobile information, text messaging originator opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. For full details on how we collect, use, and protect your information, please see our SMS Privacy Policy.
9. Consent
By opting in to our SMS program, you confirm that:
- You are the owner or authorized user of the mobile number provided
- You consent to receive service and customer care SMS messages from us, and marketing texts if you separately agreed to them
- You understand that consent is not a condition of purchasing any goods or services
- You agree to these SMS Terms & Conditions and our SMS Privacy Policy
Agreeing to receive marketing texts is not a condition of buying any product or service.
10. Modifications
We may update these SMS Terms & Conditions from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page. Continued participation in our SMS program after changes constitutes acceptance.
11. Contact Us
If you have questions about these SMS Terms & Conditions, contact us at:
Climate Control Services
Email: customer.care@my-ccs.com
Phone: (561) 680-4467
Business phone: 561-570-1164